Office and general enquiries
Eastgate Office Centre
1 Eastgate Rd
Telephone: 0300 330 5797
We aim to respond within 20 working days.
We may send your personal data to other transport organisations if they are best placed to answer your enquiry.
Our normal opening hours for our UK offices are 8.30am to 5.00pm Monday to Thursday, and 8.30am to 4.00pm on Fridays.
Please note our offices do not offer an over-the-counter service. Please telephone to confirm an appointment before visiting.
If you’re not a member of the media, please use our central number: 0300 330 5797
Media Enquiries: Monday to Thursday, 9am to 4pm, Friday 9am to 4pm, please call: 0117 952 4188
Urgent media enquiries during out of hours should be made to the Department for Transport on 020 7944 4292
Please note the Department for Transport press office only deals with enquiries from the media.