UK Contact page
Customers outside of the UK should contact their local office direct.
For enquiries on all areas covered by VCA, including personal vehicle imports, vehicle fuel consumption and CO2, and enforcement issues:
Tel: 0300 330 5797
Type Approval customers
To make an enquiry about:
Should you be dissatisfied with any area of the service that you have received from VCA then please see our complaints guidelines: VCA Complaints Procedure
Calls to 0300 numbers cost no more than a geographic call to an 01 or 02 number. Visit https://www.gov.uk/call-charges to find out more.
Opening hours and how to find VCA
VCA’s normal opening hours for UK offices are 8.30 am to 5.00 pm Monday to Thursday and 8.30 am to 4.00pm on Fridays
Please note that none of our offices offer an over-the-counter service. Please telephone to confirm an appointment before visiting.
VCA Headquarters address
Switchboard: +44(0) 300 330 5797
Instructions on how to find us and get to this office can be found here:Getting to VCA HQ
VCA Midlands Centre address
VCA Midlands Centre
Instructions on how to find us and get to this office can be found here: Getting to the VCA Midlands Centre
VCA Millbrook office
VCA Dangerous Goods Office
RNID Typetalk service - for people with communication difficulties
Please note that to make use of the RNID Typetalk service, please prefix any of the numbers shown above with 18001.
Once the call is answered by a member of our team, a Typetalk Operator will join the line to relay the call. You will then be able to type or speak your end of the conversation to the Typetalk Operator who will speak your part of the conversation and type back to you exactly what is being said. For more information on the RNID Typetalk Relay and Text Direct services, please follow this link: http://www.rnid-typetalk.org.uk/ (opens in a new browser window).
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